Developer Money Market is a trading name and registered trademark of DMM Technologies Limited. Registered in England no.12150045. Reg. Address: Developer Money Market, Regus House, Herons Way, Chester, CH4 9QR.
Our main contact number is: 01244 953 360 or you can email us via: info@developermoneymarket.com.
The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website.
If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us. We are registered with the ICO under the Data Protection Register, our registration number is: ZA542557
Definitions:
• Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession)
• Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit)
• Cookies are small pieces of data stored on a User’s device
• Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data
• Data Processor (or Service Providers) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller
• We may use the services of various Service Providers in order to process your data more effectively
• Data Subject is any living individual who is the subject of Personal Data
• User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data
• GDPR means General Data Protection Act
What data do we collect?
• Funder application details: for example but not limited to, your name, national insurance number, postal address, your email address, your IP address, telephone numbers, date of birth, bank account details, equipment requirement details, home ownership details, reason for borrowing, your assets and liabilities, details of your proof of identity documentation, proof of address documentation, evidence of additional equity available and evidence of any other business interests
• When you talk to us: for example on the phone, or in person including call recordings and voice messages. We may monitor or record calls with you to check we have carried out your instructions, to resolve queries or disputes, to improve the quality of our service or for regulatory or fraud prevention purposes
• In writing: for example letters, emails, texts and other electronic communications
• Online: for example when you use our website or mobile app
• In financial reviews, for renewals and in any surveys etc
Data provided to and by third parties
• Data from persons that introduce you to us: for example brokers, product suppliers, financial advisers, agents, finance providers or other third parties
• Data from credit reference agencies, most likely to be either Experian, Creditsafe, Equifax or CallCredit
• Data from fraud prevention agencies
• Publicly available information: for example, from the land registry, companies house, the electoral register, other information available online or in the media, including social media
• Data from your representatives where relevant: for example your legal and financial advisers such as lawyers and accountants
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. to approach lenders regarding your funding requirements.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third-party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations, will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.
Our EMS provider is; https://www.campaignmonitor.com. We hold the following information about you within our EMS system, email address, I.P address, subscription time and date.
Tracking & Cookies Data
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display and to keep you logged into the website where applicable. Some cookies are required to enjoy and use the full functionality of this website.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options. Examples of Cookies we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
Use of Data
Developer Money Market uses the collected data for various purposes:
• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
Retention of Data
Developer Money Market will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Developer Money Market will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your city, county, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Developer Money Market will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data Legal Requirements
Developer Money Market may disclose your Personal Data in the good faith belief that such action is necessary to:
• To comply with a legal obligation
• To protect and defend the rights or property of Developer Money Market
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability
Security of Data
We hold data electronically with password protected computers and anti-virus / anti-malware software. Laptop with company data held locally on them are secured via whole disk encryption. We store data sensitive papers in lockable cabinets in our offices when not being actively used. Our offices are secure and only authorised personnel can access locked cabinets where personal data is stored. When necessary, and on a regular basis, we dispose of or delete your data securely. We ensure that our employees, agents and contractors are aware of their privacy and data security obligations.
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your Individual Rights
Your personal data is protected by legal rights, which include:
• Right to be informed – Individuals have the right to be informed about the collection and use of their personal data
• The right of access to your personal data – Individuals have the right to access and receive a copy of their personal data and other supplementary information.
• The right to rectification- Individuals have the right to have inaccurate personal data rectified or completed if incomplete.
• The right to erasure – Individuals have the right to have their personal data erased.
• The right to restrict processing – Individuals have the right to request the restriction or suppression of their personal data.
• The right to portability – This allows individuals to obtain and reuse their personal data for their own purposes across different services.
• The right to object – this gives individuals the right to object to the processing of their personal data in certain circumstances, it also gives individuals the absolute right to stop their data being used for direct marketing
• The right in relation to automated decision making and profiling – this allows individuals to object to their data being used in an automated individual decision-making process (making a decision solely by automated means without any human involvement) and profiling (automated processing of personal data to evaluate certain things about an individual). Profiling can be part of an automated decision-making process.
There may be reasons why we need to keep or use your data, but please tell us if you think we should not be processing your data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email info@developermoneymarket.com.
You also have a right to complain to the Information Commissioner’s Office which regulates the processing of personal data. You can contact them at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, on 0303 123 1113 or by email to casework@ico.org.uk. See also https://ico.org.uk/global/contact-us/.
People who contact us via social media
If you contact us via a private or direct message sent through a social media service such as X, Instagram, Facebook, etc. we may share the information you provide with Developer Money Market personnel (for example, in order to respond to a specific query or to pass on information). We will not share messages with any other organisations without your prior consent.
Queries and complaints
If you send a query or complaint to us, we will use the personal information you provide to us (for example, your name and the name(s) of any other individuals involved) in order to process your query or complaint and respond to you.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to
• Perform Service-related services or to assist us in analysing how our Service is used.
• These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Links to Other Sites
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@developermoneymarket.com.
